It is very easy to set your iPhone. just follow the instruction below:
(1) Go to Settings. You can find the icon in your iPhone
(2) Find in the setting menu your Telematics app among other installed apps. Fo your convenience you can type the name of your app in a search field. We call it Telematics App for our example below
(3) Open the app settings and make sure all crucial permissions are granted, including GPS with option ALWAYS, Motion, and Background App refresh.
We hope this settings guide helps you to set all the permissions to enjoy our product.
Try to check our Troubleshooting page: