Samsung Settings Guide

Device Settings

1. Device Battery Settings

  • Please, go to your Android settings

  • "Battery"

  • "Battery Manager"

  • Select "Use Battery Manager" to "Off"

2. Location Services

  • Please, go to your Android settings

  • "Security & Location"

  • "Location"

  • Scroll down

  • "Scanning"

  • Select "Wi-Fi Scanning" to "On"

  • Select "Bluetooth Scanning" to "On"

  • Please, go to your Android settings

  • "Security & Location"

  • "Location"

  • Scroll down

  • "Google Location Accuracy"

  • Select "Improve Location Accuracy" to "On"

App Settings

1. Location Permission

  • Please, go to your Android settings

  • "Apps & Notifications"

  • Find you Telematics App

  • "Permissions"

  • Select "Location" to "On"

  • Select "Storage" to "On"

2. Notification Permission

  • Please, go to your Android settings

  • "Apps & Notifications"

  • Find you Telematics App

  • "Notifications"

  • Select "Show Notifications" to "On"

  • Select "Tracker Service"

  • Select "Allow notification dot" to "On"

  • Select "Show notification dot" to "On"

  • Check that you see notification from your Telematics App in tray

3. App Battery Settings

  • Please, go to your Android settings

  • "Apps & Notifications"

  • Find you Telematics App

  • "Battery"

  • Select "Don't optimize"

  • Check that your Telematics App is "Not optimized"


Didn't help?

If all above didn't help, try to check our Troubleshooting articles:

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