App Settings
1. Autostart Permission
Please, go to your Android settings
"Manage Apps"
Find you Telematics App
"Autostart"
Select "Allow apps to start automatically" to "On"
Select "Allow the app to be started by other apps" to "On"
2. App Permissions
Please, go to your Android settings
"Manage Apps"
Find you Telematics App
"Permissions"
Select "Get location info" to "On"
Select "Change bluetooth connectivity" to "On"
Select "Permanent notification" to "On"
3. Notifications Permissions
Please, go to your Android settings
"Manage Apps"
Find you Telematics App
"Notifications"
Select "Show notifications" to "On"
4. Battery Permission
Please, go to your Android settings
"Manage Apps"
Find you Telematics App
"Battery Saver"
Select "No restrictions"
Didn't help?
If all above didn't help, try to check our Troubleshooting articles: